Journee offers flexible pricing so you can choose the option that fits your family best. Generally speaking we offer prices from £8 per letter but this depends on the subscription/amount of letters purchased and might not include all features such as 'interactive stories' or 'wax seals'. You'll find all the latest details on our website, and if you have any questions about pricing, just reach out - we're happy to help.

At the moment, Journee is a pure one-off purchase. However, you can purchase multiple stories in a row.

Never. All prices are clearly listed up front, and there are no hidden charges or surprise fees. If you add any optional upgrades, we'll always make sure you know the cost before you confirm.

You can easily update your payment or address information through your account dashboard. If you need any help, our friendly support team is always here for you.

Yes! We love making Journee accessible for families. If you'd like to sign up siblings, please contact us - we're happy to offer a special rate for families.

Absolutely! As a young startup, sharing the magic of Journee is one of our favorite things. We do not have a referral program in place just yet but we are working on one - stay tuned!

You can make changes any time in your online account, or just get in touch with us and we'll help update your details quickly and securely.

We want you to be completely happy with your experience. If something isn't right, please contact us and we'll do our best to make it right - including offering a refund where appropriate.

Your security is our priority. All payments are processed using industry-standard encryption and trusted providers like Stripe. We never store your payment details on our own servers nor do we have access to any payment details, so you can order with complete peace of mind.